Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

MSTCL3014 Mapping and Delivery Guide
Interact and communicate with garment production personnel

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency MSTCL3014 - Interact and communicate with garment production personnel
Description
Employability Skills
Learning Outcomes and Application This unit of competency covers the skills and knowledge required to interact and communicate with others in the garment production process to ensure production outcomes are achieved. The unit applies to implementing techniques to interact and communicate effectively with others, including applying knowledge of the information requirements of other production personnel.Work may be conducted in small to large scale enterprises and may involve individual and team activities.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Assessors must:

satisfy the assessor competency requirements that are in place at the time of the assessment, as set by the VET regulator

have vocational competency in interacting and communicating with garment production personnel, at least to the level being assessed, with relevant industry knowledge and experience.

Assessment should occur in operational workplace situations. Where this is not possible, or where personal safety or environmental damage are limiting factors, assessment must occur in a sufficiently rigorous simulated environment reflecting realistic operational workplace conditions. This must cover all aspects of workplace performance, including environment, task skills, task management skills, contingency management skills and job role environment skills.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Conditions for assessment must include access to all tools, equipment, materials and documentation required, including relevant workplace procedures, product and manufacturing specifications associated with this unit.
Prerequisites/co-requisites
Competency Field Clothing production
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Determine job requirements
  • Follow standard operating procedures (SOPs)
  • Comply with work health and safety (WHS) requirements at all times
  • Use appropriate personal protective equipment (PPE) in accordance with SOPs
  • Identify job requirements from specifications, drawings, job sheets or work instructions
       
Element: Prepare to implement workplace communication practices
  • Identify roles of different production personnel
  • Identify routine workplace communication channels and tools, and apply workplace procedures
  • Identify communication protocols of different garment production personnel
  • Identify workplace interaction and communication practices and quality standards
       
Element: Communicate production-related information
  • Identify objectives and benefits of communicating production-related information effectively
  • Use appropriate communication tools
  • Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated
  • Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective
  • Seek assistance from appropriate personnel to resolve any difficulties that arise in communication
  • Document outcomes of communication and information received according to workplace procedures and maintain records
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to implement workplace communication practices

2.1

Identify roles of different production personnel

2.2

Identify routine workplace communication channels and tools, and apply workplace procedures

2.3

Identify communication protocols of different garment production personnel

2.4

Identify workplace interaction and communication practices and quality standards

3

Communicate production-related information

3.1

Identify objectives and benefits of communicating production-related information effectively

3.2

Use appropriate communication tools

3.3

Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated

3.4

Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective

3.5

Seek assistance from appropriate personnel to resolve any difficulties that arise in communication

3.6

Document outcomes of communication and information received according to workplace procedures and maintain records

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria, and include:

reading and following work instructions, standard operating procedures (SOPs), safe work practices

applying relevant standards

using appropriate industry terminology and language

interacting with production personnel to achieve agreed outcomes

applying an understanding of the objectives of effective communication on production, and roles and information needs of different production personnel on at least two (2) occasions

using different communication tools and channels as appropriate

seeking and responding to appropriate feedback to ensure communication in relaying production concepts and requirements is effective

seeking assistance from appropriate personnel to resolve any difficulties that arise in communication

documenting outcomes of communication and information received according to workplace procedures, and maintaining records.

Evidence must be provided that demonstrates knowledge of:

safe work practices and procedures and use of personal protective equipment (PPE)

relevant Australian Standards

workplace communication practices and quality standards

benefits of effective communication

accepted ways of communicating information in the workplace

roles of different production personnel

ways to effectively manage information

uses of a variety of communication tools

quality standards and practices

workplace procedures

recording and reporting practices.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Determine job requirements

1.1

Follow standard operating procedures (SOPs)

1.2

Comply with work health and safety (WHS) requirements at all times

1.3

Use appropriate personal protective equipment (PPE) in accordance with SOPs

1.4

Identify job requirements from specifications, drawings, job sheets or work instructions

2

Prepare to implement workplace communication practices

2.1

Identify roles of different production personnel

2.2

Identify routine workplace communication channels and tools, and apply workplace procedures

2.3

Identify communication protocols of different garment production personnel

2.4

Identify workplace interaction and communication practices and quality standards

3

Communicate production-related information

3.1

Identify objectives and benefits of communicating production-related information effectively

3.2

Use appropriate communication tools

3.3

Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated

3.4

Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective

3.5

Seek assistance from appropriate personnel to resolve any difficulties that arise in communication

3.6

Document outcomes of communication and information received according to workplace procedures and maintain records

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Workplace procedures include one or more of the following:

requirements prescribed by legislation, awards, agreements and conditions of employment

SOPs

work instructions

PPE

oral, written and visual communication

quality practices, including responsibility for maintenance of own work quality and contribution to quality improvement of team or section output

housekeeping

tasks related to environmental protection, waste disposal, pollution control and recycling

WHS practices

Australian Standards include:

the relevant industry or Australian Standards that are current at the time this unit is being undertaken

Production personnel include one or more of the following:

patternmakers

designers

cutters

pressers

despatch personnel

machinists

supervisors

Communication channels and tools include one or more of the following:

sketches, drawings, illustrations and photographs

samples of fabrics and garments

written descriptions and instructions

specification sheets

storyboards

meetings

computers, internet and email

databases

Protocols include one or more of the following:

specific formats

timing and content of communication required by others performing related garment production processes

Quality standards include one or more of the following:

accepted formats for presenting ideas and concepts

standards of presentation for drafts and final versions

layout and content

Objectives of effective communication for production include one or more of the following:

clarify production processes

suggest improvements to processes, patterns or designs

convey information about production

report difficulties or problems

handover production to next process

Interacting and communicating includes one or more of the following:

face to face

by telephone

writing

Appropriate personnel includes one or more of the following:

supervisor

work colleagues

colleagues with specific and relevant expertise

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Follow standard operating procedures (SOPs) 
Comply with work health and safety (WHS) requirements at all times 
Use appropriate personal protective equipment (PPE) in accordance with SOPs 
Identify job requirements from specifications, drawings, job sheets or work instructions 
Identify roles of different production personnel 
Identify routine workplace communication channels and tools, and apply workplace procedures 
Identify communication protocols of different garment production personnel 
Identify workplace interaction and communication practices and quality standards 
Identify objectives and benefits of communicating production-related information effectively 
Use appropriate communication tools 
Routinely use language and terminology that is appropriate to production process when interacting with work team, to ensure required meaning is accurately communicated 
Seek and respond to feedback to ensure communication in relaying production concepts and requirements is effective 
Seek assistance from appropriate personnel to resolve any difficulties that arise in communication 
Document outcomes of communication and information received according to workplace procedures and maintain records 

Forms

Assessment Cover Sheet

MSTCL3014 - Interact and communicate with garment production personnel
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

MSTCL3014 - Interact and communicate with garment production personnel

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: